All orders are sent via Australian Air Express within Australia during normal business hours. Your order will be discreetly packaged in plain AAE satchels and will not include references relating to the product purchased or site name purchased from. For discretionary reasons, the sender’s name will not be displayed on your parcel.
* Express shipping 1-3 business days - $13.99 AUD per order. Large heavy items may incur additional shipping fees. If additional shipping costs are required then we will notify you upon purchase.
Some deliveries may take slightly longer than stated, especially those outside metropolitan areas. from your property. However, we will assist to rectify any delivery issues with the postal service. All orders include tracking so you can conveniently check the delivery status of your order at any time. Tracking details are emailed to you when your order is shipped.
All orders are super discreet. Rest assured that neither the courier nor anyone associated with the delivery of the parcel is aware of its contents or origin. All packages are simply and discreetly labeled with no reference to Sex Toys Erotica. If no one is at home at the time of delivery your parcel will be taken to the nearest Australia Post store for collection.
The return address on the packaging is not associated with Sex Toys Erotica, orders are returned to a PO Box. Your bank statement will show *SP HEALTHCO, so you have nothing to worry about!
NEW ZEALAND DELIVERIES
Any orders we receive from other countries other than Australia and New Zealand will be canceled and refunded.
Free shipping to Australian addresses only. Large heavy items may incur additional shipping fees. If additional shipping costs are required then we will notify you upon purchase.
There will be additional reshipping charges should an international parcel be returned to us.
For more information, don't hesitate to contact us.